Purpose of Monitronics.net Website
The website located at www.Monitronics.net (the “Website” or “Monitronics.net”) is operated for the benefit of Monitronics Security LP, Monitronics Funding LP, Monitronics International, Inc. and various other related Monitronics entities (“Monitronics,” “we,” “us” or “our”) for purposes of providing Monitronics’ authorized dealers with information, tools and services which may be helpful in assisting those dealers in their business relationship with Monitronics, as well as providing important information to prospective Monitronics dealers.
The purpose of this Privacy Policy is to govern the use and maintenance of information provided to Monitronics and made available by Monitronics through this Website. This Privacy Policy applies only to persons residing in the United States. Persons residing in Canada should review the Monitronics Canadian Privacy Policy.
In order to provide you with the services and information available through Monitronics.net, you may be asked to provide certain personal information about yourself, your business, your customers and/or customers which are now owned by Monitronics. This personal information may include names, home or business addresses, telephone numbers, e-mail addresses, account numbers, billing information, credit scores, correspondence and communication records, and specifics regarding the services Monitronics is providing to those customers.
You can be assured that information provided to Monitronics or made available by Monitronics on this Website will only be used to support Monitronics’ normal business operations, and in furtherance of our efforts to provide quality services to you. There are, however, certain circumstances in which information collected on this Website may be shared with others, as follows:
Internal Business Use. Any information submitted or otherwise collected on this Website may be shared by and between Monitronics Security LP, Monitronics Funding LP, Monitronics International, Inc., Monitronics Canada, Inc. and/or any other related Monitronics entity or others in connection with the use of that information for the purposes for which it was provided.
Third Parties. In some circumstances, information collected on this Website may be shared with certain third parties in connection with the performance of services or completion of transactions provided to you by those third parties.
Marketing. Monitronics may use information collected through this Website for advertising or marketing purposes, or to communicate with you from time to time regarding new products, services and special offers.
Business Transfers. As we develop our business, we might sell, buy or otherwise transfer businesses or assets. In these types of transactions, information collected on this Website may be one of the transferred business assets.
Protection of Monitronics and Others. We may disclose information collected on this Website to others as appropriate when we believe it necessary in order to comply with legal requirements, protect the rights, property or safety of Monitronics, its dealers, customers or others, and for purposes of fraud protection and risk reduction.
Monitronics has security measures and policies in place to prevent the misuse of and unauthorized access to personal information contained on this Website and under our control, and all Monitronics employees are governed by these policies. Monitronics restricts access to certain personal information collected on this Website to its employees and others who are authorized to access that information.
Access to all non-public services provided on this Website is protected by user names and passwords. If you have a user name and password for access to non-public areas of this Website, we recommend that you do not divulge your user name or password to anyone, and that you take all actions necessary to maintain the confidentiality of your user name and password. You are solely responsible for all activities that occur in connection with your user name and/or password. Should you become aware of any unauthorized use, loss or theft of your user name, password, or any information which may be accessed by virtue of that user name or password, you should notify Monitronics immediately, so that steps may be taken to prevent further misuse of your user name, password and/or information contained on this Website.
Dealers can help Monitronics make sure that information contained on this Website is accurate by regularly accessing the services and information provided on this Website, and notifying Monitronics at webmaster@monitronics.com if any information contained on this Website is incorrect.
When your Web browser or email application requests a Web page from another computer on the Internet, it automatically gives that computer the address where the requested information should be sent. This is called your computer's "IP address." (IP stands for "Internet protocol.") For most users accessing the Internet from a dial-up ISP, the IP address may be different every time you log on.
Monitronics receives your IP address each time you view a Web page from this Website. Your IP address is not linked to your email address or any other personally identifiable information. Your IP address may be used for various purposes, including diagnosing service or technology problems reported by you that are associated with your IP address, and estimating the total number of users visiting this Website from specific locales, countries or regions of the world.
When a Web page on this Website is requested, that request (including the date and time) is logged on our servers with information including the IP address of the computer that requested the page.
We use log files for debugging and troubleshooting purposes. IP addresses and access times are not linked to your email address or any other personally identifiable information.
If you request or use certain services from us offered on this Website, Monitronics may then attempt to set cookies on your computer and later access those cookies. A cookie is a small amount of data, which often includes a unique identifier that is sent to your browser from a Web site's computers and then stored on your computer's hard drive. A cookie cannot obtain information from your hard drive, destroy files, or transmit viruses.
Each Web site can send its own cookie to your browser, if your browser's preferences allow it. To protect your privacy, your browser normally only permits a Web site to access cookies that it has previously sent to you, but not the cookies sent to you by other sites. You can normally configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.) However, if cookies are not enabled on your computer, you may not be able to access or use all information or services contained on this Website.
Monitronics understands the importance of protecting children’s privacy online. This Website is not intended for use by children under the age of thirteen (13) years, and Monitronics does not intentionally collect any personal information from children under the age of thirteen (13) years.
Monitronics may amend this Privacy Policy from time to time. If we make any substantial changes in the way we use information collected on this Website, we will notify you by posting a prominent announcement on this Website.
If you have questions or suggestions, send us an email message at webmaster@monitronics.com.